Privacy Policy – Sylinar IPTV Services
Last Updated: October 2025
At Sylinar IPTV, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you use our IPTV services, websites, or applications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, payment details (PayPal, card, etc.), and contact information provided during subscription or support requests.
- Technical Data: device type, IP address, MAC address, app version, and login details (for service activation).
- Usage Information: channels viewed, connection times, and performance logs — used strictly for troubleshooting and improving service quality.
2. How We Use Your Information
Your information is used to:
- Provide, activate, and maintain your IPTV subscription.
- Offer technical support and customer service.
- Process payments and renewals securely.
- Improve server stability, security, and user experience.
- Comply with legal and regulatory requirements if applicable.
3. Data Sharing
We do not sell or share your data with third parties for marketing purposes.
However, we may share necessary information with:
- Sylinar (our distributor) for account setup, technical operations, or billing validation.
- Payment processors (e.g., PayPal, Stripe) to securely process your payments.
All partners are required to comply with data protection laws and maintain confidentiality.
4. Data Storage and Security
We use encrypted servers and secure connections (SSL/HTTPS) to protect your personal data.
Access to customer data is restricted to authorized personnel only.
We take all reasonable steps to prevent loss, misuse, or unauthorized access.
5. Cookies and Analytics
Our website may use cookies or analytics tools to improve navigation, track performance, and personalize user experience.
You can disable cookies anytime through your browser settings.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Request details about how your data is processed.
- Withdraw consent to data usage at any time by contacting us.
To exercise your rights, contact us at: [your email or support form link].
7. Third-Party Services
Our IPTV system may rely on third-party applications or servers (e.g., Sylinar) for content delivery.
We are not responsible for the privacy practices of these providers, but we ensure all partners meet high security standards.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 [contact@sylinar-iptv.com]